ACCOUNT AND DATA DELETION

Cognitive Materials Private Limited (the company, we, us, our). Corporate identity number U62013KA2024PTC190282. Registered office: 1007, Siddhartha Layout, Kadugodi, Bangalore South, Bangalore 560067, Karnataka, India. Grievance Officer: Meghavarsha Rajeshwari, grievance@fyzygy.com, email only. General contact: support@fyzygy.com. This is an adults-only service for users aged eighteen and over.

Last updated: 8 October 2026.

WHAT THIS PAGE IS

This page explains how to delete a Fyzygy account and the personal data associated with it, what is deleted, what is kept and why, and how long deletion takes.

OUR PRODUCTS

Fyzygy is a product of Cognitive Materials Private Limited, and all of the products are owned by the company. This page concerns a person's Fyzygy account across those products.

HOW TO DELETE YOUR ACCOUNT

Deletion is carried out in the account centre at account.fyzygy.com. In Fyzygy Take, the Delete Account control opens it. In Fyzygy Shelf and Fyzygy Conductor, the account menu opens it.

IF YOU HAVE DIFFICULTY

For any difficulty with deletion, contact the Grievance Officer at grievance@fyzygy.com.

WHAT HAPPENS, AND WHEN

When a user asks to delete their account, we deactivate it at once, which ends access to every product and revokes active sessions, and we erase the personal data thirty days after the request, by an automatic check. During those thirty days the user can restore the account by signing in to the account centre and pressing Activate account; signing in alone does not restore it. Backups keep data until they age out on their rotation.

WHAT IS DELETED

The account identity; the date of birth; the public handle, which is retired; the user's data and uploaded media across the products; the user's profile, posts, polls and pages on Fyzygy Take; active sessions; push registrations; and the account's analytics events, with the account's identifier removed from aggregate rows. Deleting a post deletes its files.

Erasing an account also removes the person's traces from other people's data: others' reposts of the person's posts are removed; a quote-share keeps the quoter's own words and shows "This post is no longer available."; tags of the person are removed; and notifications that named the person are removed. Where someone else typed the person's handle into their own text, it stays as written; the handle itself is retired and leads nowhere. Pushes already delivered to phones cannot be recalled.

WHAT IS KEPT, AND WHY

We keep some records after an account is erased, where the law requires: user reports; reported content, for one hundred and eighty days; uploads held by the child-safety check, and any preservation hold; consent records, pseudonymised, for twenty-four months; server and access logs, for the prescribed minimum period; and the retired handle, as a bare string with no link to the person. Erasing an account does not edit the server logs. An account under a child-safety preservation hold is not erased until the hold ends.

CONFIRMATION

We tell the user when the deletion is complete.

GOVERNING LAW AND JURISDICTION

This page and any dispute relating to it are governed by the laws of India, and the courts at Bengaluru, Karnataka have exclusive jurisdiction, for every user, consumers included.

CONTACT

General contact: support@fyzygy.com. Grievance Officer: Meghavarsha Rajeshwari, grievance@fyzygy.com, email only. Registered office as above.